I love the reserved seating, and haven't had any trouble. I would have told them to move. You do it at the opera, and for the price of the movie tickets...

I stay away from the reserved seating theaters. I don't like them. There are many reasons for this. Mainly, I want to sit where others aren't sitting and I want to feel like I can move if a noisy family sits down in front of, ore even behind me. That's my view. Also, reserved seating is not a "suggestion". You bought those seats, not entrance into the theater for your choice of seats.

I have had people sitting in my reserved seats. When I told them the problem they said it wasn't a big deal and you can sit anywhere - I then repeated that no, they were in fact reserved and those were my seats. They got up and moved. I love reserved seating and I wish people would realize that reserved really means reserved.

reserved movie seating is the best idea to come along in a long time.

"Just a suggestion"??? That is quite possibly the dumbest thing I've ever heard from a Utah moviegoer. And that is a mind-boggling thought.

As for the downside of people coming in late, lateness has been an epidemic among Utah audiences anyway, and at leats in the reserved seating auditoriums, those of us who are on time or early are no longer asked to move to make room for those who show up two minutes before the movie starts and are then incensed that the good seats are taken (this happened to me and my family after waiting in line four hours to see "The Lord of the Rings: The Return of the King", and I wanted toss those twits into Mount Doom).

It's kind of a conundrum, because the number of people walking in late is maddening - I want to see the movie, not someone's back. But now, with the saftey net of reserved seating, it is so tempting to get there five to ten mintues before the movie stars so you don't have to sit through those awful, annoying commercials. I would love to do something about getting rid of those (this will never happen - they generate too much revenue for LHM Enterprises, but it's a nice thought.).

As for your experice, I would have been infuriated, but I also would have gotten an usher. As someone who has had a lot of experience with Megaplex Theaters, they do have real ushers, not just the distracted teenagers that used to work at Trolley Corners, and thse people do their jobs and are very approachable. They would have gone to the offending party and asked to see theri tickets, and then asked them to move. It would have been an annoyance that you shouldn't have had to go through, but it's a pretty simple solution. You might want to try it next time.

As a former employee of movie theaters, I could see the benefits of this with a sellout, as I have seen many a sold out theater with nary a seat left and five or six who bought tickets without a seat. However with most movies, after the first or second opening weekend, it's just a pain in the neck.

We went to Gateway on a Saturday morning a few months ago and bought 10 tickets for a 4 pm show. We wanted to be sure we were all able to get good seats, and sit together. One person bought all the tickets with their card. We then went to lunch, shopped, etc. We split up and then met at the theater. When we stopped to have our tickets checked, the guy said "Oh, we had to move theaters so your seats were moved." It was a little annoying, but okay.

The frustrating part-the theater was nowhere near full, our group had been split up and scattered across the theater, and most of the seats in our original spot were empty. I was very disappointed that they had been so careless and did not try to keep our group together.

In the case of sold-out shows, I can see the reasoning for the assigned seating. It will assure everyone can be seated and lessens the chance of groups splitting up. Unfortunately, as happened with this guy it can also backfire because of inconsiderate people.

This is why I never go to movies in a theatre anymore. Besides...if I wait for the reviews I can save myself from wasting time watching something stupid. Anything worthwhile I can rent and watch on the comfort of my couch in my pjs. No dealing with talking, cell phones, stinky perfumes, sticky floors...and people taking my reserved seat!!!

I've had trouble with the online ticketing at the Miller theaters of actually selecting my seats. This was a few months ago and it scared me off, so it may have changed.

A few months ago I went to a sold out show. My wife and I got the reserved seat tickets, but when we got to our seats they were taken. I wasn't "in the know" and saw some seats a few rows up so we sat there................... halfway through the movie, the people that reserved the seats we were sitting in came and asked us to move. Now I understand the whole reserved seating thing, and probably should have moved, but I told them no we're not moving, they should have come on time, and continued to watch the movie... I feel like the reservation of seats is taking the responsibility off the "ushers" haha to manage the seating, and is paving the way to movie-time assault. Time will tell.

The days of going to a theatre and having an enjoyable time are in the past. Now there are obnoxious people, cell phones, babies, people that talk outloud during the movie, answer phones and then continue to chat, the price to get in, the sound that is way too loud, and now this? I decided long ago that the time had come to just stop. I would rather wait till the DVD comes out and enjoy the movie in my own home.

I had a problem once where I went to the theater at the District to a movie on a Monday morning. We were not offered the option of reserved seats, so we picked the seats we wanted. A couple of people came in and tried to get my friend and I to move, because they said that we were in their reserved seats. We refused to move, as we had been there 20 minutes already, had our kids with us (it was a MOM movie, meaning you can bring your little kids), and were all settled in. The lady was angry with us, but really, she should have been angry with the management for haphazardly assigning seats. Also, the theater was 3/4 empty, so there were plenty of seats for her to choose from. I didn't feel bad at all.

One word: Netflix.

say, "What part of reserved seating don't you understand?".......LOL!!